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Policies


Legal Notice

Headline: Quintanilla Gutierrez Maria

NIF: 71756638L

Address: Miranda Street

Email: eljardindelasjoyas@hotmail.com

Contact phone number: 691 464 565

In accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), and Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users, it is reported that the owner of the website eljardindelasjoyas.com is QUINTANILLA GUTIÉRREZ MARÍA, with NIF 71756638L and with the contact details mentioned above.

Terms and Conditions

Use of the eljardindelasjoyas.com website implies acceptance of the following terms and conditions:

1. Website Objective: The site offers the sale of stainless steel and gold-plated silver jewelry.

2. User Registration: Registration is not required to make purchases, but the user must provide valid information for delivery.

3. Prices and Payments: All prices are in euros (€) and include applicable taxes. Payments are accepted via credit card and Bizum.

4. Product Availability: Products are subject to availability. In the event of a stock shortage, the customer will be notified and may request a refund or choose an alternative product.

5. Intellectual Property: All content on the site (images, text, logos) is the property of El Jardín de las Joyas and may not be used without authorization.

Cancellation, Return and Refund Policy

1. Cancellations:

• Orders can be canceled before shipping. To request a cancellation, please contact 691 464 565.

2. Returns:

• Returns are accepted within 20 days of receiving the order, provided the product is in perfect condition and in its original packaging.

• Return shipping costs will be borne by the customer, unless the return is due to an error on our part or a product defect.

3. Refunds:

• Once the return is received and reviewed, the refund will be processed within 7 business days using the same payment method used for the purchase.

Shipping Policy

1. Transport Company: Correos

2. Delivery Times:

• Domestic shipping: between 2 and 6 business days.

• International shipping: between 4 and 8 business days (if applicable).

3. Shipping Costs:

• Standard shipping: €2

• Free shipping on purchases over €30

For any questions about your order, you can write to us at 691 464 565

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